Free Shipping on U.S. orders $100 + 

RETURN POLICY

 

OUR RETURN POLICY

Your satisfaction is our top priority.  Purchases can be easily returned for FREE within 30 days of your purchase.  Please email us at hello@juniperandyu.com to initiate a return and we’ll send you a free return shipping label.  We regret that we are unable to refund your original shipping costs.

 

PLEASE NOTE:

* Single-use products (e.g. Sheet masks) that have been opened are not eligible for return.

* We cannot accept returns on final marked down items.

* Any Gift Sets are final sale and ineligible for return.


Please allow approximately 7-10 business days for your return to be fully processed.

  • Your financial institution may take longer to reflect the transaction.
  • You will receive an email confirmation once your return has been processed.
  • After your return is received, your refund will be processed and credited back to the original method of payment.

  

EXCHANGES

We do not offer direct exchanges on any of our products at this time.

 

QUESTIONS?

Have questions for us?  We’re here to help!  Send us an email at hello@juniperandyu.com and we’ll reach out to you as soon as we can.